HEATPACK USA
TERMS AND CONDITIONS
Last Revised: April 21, 2025
Please read these Terms of Service and the related Privacy Policy carefully.
These “Services” (as defined below) are owned and operated by PPC International LLC or one of its affiliates or subsidiaries (collectively referred to herein, solely for ease of reference, as “Company,” “us,” or “we”). These Terms of Service set forth the legal terms and conditions governing your use of all online and mobile websites, including but not limited to the website located at www.houseplantshop.com (the “Website”) and associated services provided by the Company (collectively, the “Services”). Your use of the Services confirms your unconditional agreement to be bound by these Terms of Service and is subject to your continued compliance with these Terms of Service. If you do not agree to be bound by these Terms of Service, you may not access or otherwise use the Services.
1. Eligibility
The Services are intended solely for users aged thirteen (13) years or older. You represent and warrant either that you are eighteen (18) years of age or older, or, if you are under eighteen (18), that you are at least thirteen (13) years old and are accessing the Services with the knowledge and consent of your parent or legal guardian, who will also be deemed to have agreed to this Agreement. A breach or violation of any of the Terms will result in the immediate termination of your Services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted, and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the Website through which the service is provided, without express written permission by us.
3. Accuracy, Completeness, and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
4. Modifications to the Services and Prices
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.
5. Products or Services
Certain products or services may be available exclusively online through the Website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. However, we cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
6. Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more details, please review our Return Policy.
7. Optional Tools
We may provide you with access to third-party tools over which we neither monitor nor have control. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms under which the tools are provided by the relevant third-party provider(s).
8. Third-Party Links
Certain content, products, and services available via our Service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy and we do not warrant or have any liability for third-party materials or websites, or for any other materials, products, or services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, services, or content from third-party websites. Please review the third-party's policies and practices before engaging in any transactions. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
9. Intellectual Property
By using this Service, you agree not to infringe upon any intellectual property rights owned by the Company, including but not limited to trademarks, copyrights, and patents. Unauthorized use or reproduction of the content or intellectual property on this Website may result in legal action.
10. User Comments, Feedback, and Other Submissions
If you send certain specific submissions (for example, contest entries) or without a request from us, send creative ideas, suggestions, proposals, or other materials (collectively, “comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
11. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
12. Errors, Inaccuracies, and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice.
13. Prohibited Uses
You are prohibited from using the site or its content for unlawful purposes, including but not limited to:
-
(a) Soliciting unlawful acts
-
(b) Infringing intellectual property rights
-
(c) Harassing or abusing others based on gender, religion, ethnicity, etc.
-
(d) Uploading viruses or malware
-
(e) Collecting or tracking others’ personal information
-
(f) Interfering with security features
14. Disclaimer of Warranties; Limitation of Liability
The Service is provided "as is" and "as available," without any warranties or representations. In no case shall we be liable for any injury, loss, claim, or any damages related to your use of the Service, even if advised of the possibility of such damages.
15. Indemnification
You agree to indemnify, defend, and hold harmless the Company and its affiliates from any claims, damages, losses, or expenses arising out of your breach of these Terms of Service or violation of any law or the rights of any third-party.
16. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, it will be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be severed from these Terms.
17. Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
18. Entire Agreement
These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us.
19. Governing Law
This Terms of Service shall be governed by the laws of the State of California. Any disputes shall be resolved in the courts of Los Angeles, California.
20. Changes to Terms of Service
We reserve the right to update these Terms at any time. When we do, we will post the revised Terms on the website and update the revision date. Please check this page regularly for updates.